Terms and Conditions
» Almdorf Seinerzeit «
All prices are per night and chalet and including parking. Please note the maximum occupancy of each chalet.
Arrival and departure dates are freely selectable, unless otherwise stated. On the day of arrival the chalets are available from 3 PM. Departure is until 11:00 am. Earlier arrivals or later departures are possible upon request and subject to availability and will be charged.
The guest does not have any claim to the accommodation of certain rooms or venues. If agreed rooms are not available, for whatever reason, the hotel is responsible to take care of an equivalent relocation also outside the house, as far as this is reasonable.
All reservations must be guaranteed by the guest with a valid credit card approved for payments.
With the credit card guarantee hereby provided, the credit card holder shall be liable for the full invoice amount of the cancellation and/or no-show fee incurred in each case in accordance with the booking conditions in his accommodation contract with payment obligation.
In case of no-show by 6:00 pm, the hotel reserves the right to assign the room to someone else, unless a guarantee has been given by means of credit card details or a later arrival has been agreed. Upon arrival, proof of identification will be required as well as a credit card to guarantee any expenses.
The hotel has the right to request authorization for the entire stay. The credit card will not be charged. The eventual authorization is only valid as a guarantee. Please note the amount of your credit card limit. If several hotels obtain authorizations, the limit may be exceeded and the card will be declined.
In order to guarantee the reservation, according to the international standard, we require each guest to present and provide a valid credit card number with expiration date. If no credit card number can be provided, the cost of the entire stay must be paid upon arrival.
Deposit: Unless otherwise stated, a 30% deposit is due within 10 days upon booking confirmation (early booking offer 100%). Failure to pay the deposit will result in cancellation of the reservation.
For the deposit we accept a bank transfer to our bank account or all credit cards. Payment of the hotel bill is possible in cash (Euro), with EC-Bankomat card and all credit cards.
Cancellation policy: Cancellation free of charge is possible up to 1 month before departure, unless otherwise stated (e.g. in case of early booking rates or special offers). Later cancellations will be processed as follows: 30 to 14 days before the arrival date 40% cancellation fee, 13 to 7 days before 70%, under 7 days 90% of the total arrangement price. The place of jurisdiction is Klagenfurt. The conclusion of a travel cancellation insurance before departure is recommended.
Christmas and New Year’s Eve: Cancellation free of charge is possible up to 3 months before departure. Later cancellations will be processed as follows: 3 to 1 month before the arrival date 40% cancellation fee, 30 to 21 days before 70%, under 21 days 90% of the total arrangement price. Bookings over Christmas and New Year’s Eve are not confirmed until the total amount for the stay has been received in our bank account 45 days prior to arrival.
Should you depart earlier than originally booked (e.g. bad weather forecast, etc.), we keep the right to charge you for the full amount of the booked stay.
The hotel declines any liability in case of theft or damage of objects, clothes or materials brought to the hotel. The customer, however, is liable to the hotel for all damages and losses caused by him or his assistants or participants, without the hotel having to prove fault on the part of the guest. The hotel assumes no liability for the wardrobe.
There is a safe on each chalet. The hotel assumes no liability for valuables in the chalet safe.
Please note that smoking is not allowed in the restaurants or in the chalets. Ignoring the smoking ban in the rooms will be charged with a fee of 250,00 EUR. Our fire protection system is connected to the fire department.
Pets are allowed only with advance notice and consultation with the hotel for a fee of 25,00 EURO per pet per night (without food). Pollution caused by the pet will be charged.
All hotel facilities as well as provided utensils are to be treated with care. Decorative material or other objects may only be attached with the consent of the hotel. Any damage or missing items will be charged to the guest.
The hotel declines any responsibility for theft and damage of brought objects, clothes as well as for damage to parked vehicles and assumes no liability.
Our guests will receive a newsletter from us. If this is not desired, this can be communicated at any time. The email address will immediately be deleted from the distribution list.
Local tax: EUR 2,10 per person and night ( age 16 and older )
In all other matters, the General Terms and Conditions for hotel industry (AGHB 2006) will apply as agreed.
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